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Campaign results archive

These audits were started and completed by the Workplace Ombudsman.

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1 July 2008 - 30 June 2009

National campaigns

State campaigns

Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia

National campaigns

Name of campaign	National Hospitality Campaign
Date	September 2008 - February 2009
Campaign Type	National
Number of businesses audited	571
Money recovered	$717,253
Campaign summary	Conducted in cooperation with the Australian Hotels Association during 2008, targeting accommodation, pubs taverns and bars and clubs.
Campaign results	National Hospitality Campaign - pdf 132KB

Name of campaign	National Road Transport Campaign
Date	August 2008 - October 2008
Campaign Type	National
Number of businesses audited	806
Money recovered	$74,036
Campaign summary	Of the 362 audits undertaken and finalised 246 (68%) of businesses were found to be compliant and 114 (32%) of businesses were identified as having a total of 223 breaches.
Campaign results	National Road Transport Campaign - pdf 62.7KB

Name of campaign	National Human Services Campaign
Date	April 2008 - July 2008
Campaign Type	National
Number of businesses audited	492
Money recovered	Expected recovery of $114,209.00 (Aged care sector Expected recovery of $41,107.00 (Child care sector)
Campaign summary	From April until July 2008, Workplace Inspectors audited employers from the Child Care and Aged Care sectors. We conducted these compliance audits in response to complaints received from workers in these sectors. Our audits of 179 businesses in the Aged Care sector, found 21% to be in breach of the Workplace Relations Act 1996 (the Act). We expect to recover $114,209 from these employers, on behalf of 480 workers. The audits we conducted into 313 employers in the Child Care sector revealed that 16% have breached the Act. $41,107 is due to be recovered for 120 employees. By undertaking this campaign, we have assisted employers to better understand and comply with their obligations under federal workplace laws.
Campaign results	National Human Services Campaign - pdf 52KB

Name of campaign	National Young Workers Campaign
Date	February 2007 - September 2008
Campaign Type	National
Number of businesses audited	399
Money recovered	$475,546 was recovered on behalf of employees.
Campaign summary	This report provides a summary of the National Young Workers Campaign which was commenced by the by the Workplace Ombudsman in February 2007.
Campaign results	National Young Workers Campaign - pdf 50.6KB

State campaigns

Australian Capital Territory

None.

New South Wales

Name of campaign	NSW Construction Industry Targeted Campaign
Date	September - November 2008
Campaign Type	State
Number of businesses audited	272
Campaign summary	We found 69% of employers to be compliant and 31% to be in breach of their obligations. Of the 83 breaches identified, the majority were for minor record-keeping and pay slip breaches.
Campaign results	NSW Construction Industry Targeted Campaign - pdf 27.4KB

Name of campaign	Sydney Convenience Stores Campaign
Date	October 2008
Campaign Type	State
Number of businesses audited	49
Money recovered	$58,976
Campaign summary	A campaign of convenience stores in the inner city area of Sydney, NSW.
Campaign results	Sydney Convenience Stores Campaign - pdf 36KB

Name of campaign	Sydney Adult Education Targeted Campaign
Date	February 2008 - June 2008 report October 2008
Campaign Type	State
Number of businesses audited	15
Money recovered	$2,276 for 13 workers
Campaign summary	The compliance campaign was conducted by the Workplace Ombudsman between February 2008 and June 2008.
Campaign results	Sydney Adult Education Targeted Campaign - pdf 23KB

Northern Territory

None.

Queensland

Name of campaign	Queensland Junior Australian Workplace Agreement
Date	July 2008 - March 2009
Campaign Type	State
Number of businesses audited	52
Money recovered	N/A
Campaign summary	Of the 52 junior AWAs audited 29 (56%) were found to be compliant with the pre-lodgement signature requirements and 23 (44%) were found to be in breach of the requirements.
Campaign results	Queensland Junior Australian Workplace Agreement - pdf 22.5KB

Name of campaign	Bundaberg Fruit & Vegetable Industry Audits
Date	August 2008 - January 2009
Campaign Type	Regional
Number of businesses audited	24
Money recovered	$69, 738
Campaign summary	This regional initiative came about because numerous sources had highlighted potential issues within the Bundaberg fruit and vegetable industry, particularly relating to vulnerable workers and those from a non-English speaking background.
Campaign results	Bundaberg Fruit & Vegetable Industry Audits - pdf 18.5KB

Name of campaign	South-East Queensland Security Industry Targeted Campaign
Date	December 2007 - October 2008
Campaign Type	State
Number of businesses audited	277
Money recovered	$156,293
Campaign summary	This campaign was a result of reports suggesting a high incidence of sham contracting and underpayment of wages within the security industry on the Gold Coast.
Campaign result	South-East Queensland Security Industry Targeted Campaign - pdf 24.1KB

Name of campaign	Queensland Café, Restaurant and Catering Campaign
Date	December 2007 - July 2008
Campaign Type	State
Number of businesses audited	128
Money recovered	$96,793
Campaign summary	A total of 225 cafés, restaurants and catering businesses were contacted during the initial mail out and 151 of these were targeted for an audit. At the time of writing this report, 128 compliance audits were completed and 63 (42%) of employers were found to be compliant.
Campaign results	Queensland Café, Restaurant and Catering Campaign - pdf 26.6KB

Name of campaign	Queensland Club Employees Targeted Campaign (excluding South-East Queensland)
Date	December 2007 - July 2008
Campaign Type	State
Number of businesses audited	87
Money recovered	$103,270.00
Campaign summary	Three Queensland offices - Cairns, Townsville and Rockhampton - were involved in the campaign, which focused on industrial instruments that apply to Queensland areas excluding South-East Queensland.
Campaign results	Queensland Club Employees Targeted Campaign (excluding South-East Queensland) - pdf 34KB

South Australia

None.

Tasmania

Name of campaign	Tasmania Apprenticeship Targeted Campaigns
Date	August 2008 - September 2008
Campaign Type	State
Number of businesses audited	54
Money recovered	$8,809
Campaign summary	This joint initiative was conducted by the Workplace Ombudsman’s offices in Tasmania, together with Skills Tasmania. It initially commenced in March 2008, with audits conducted during August and September 2008.
Campaign results	Tasmania Apprenticeship Targeted Campaign - pdf 33.2KB

Name of campaign	Taste of Tasmania targeted campaign
Date	December 2007 - August 2008
Campaign Type	State
Number of businesses audited	64
Money recovered	$4,945 for 45 workers
Campaign summary	This report provides a summary of the Taste of Tasmania targeted compliance campaign, conducted by the Workplace Ombudsman office in Tasmania between December 2007 and August 2008.
Campaign results	Taste of Tasmania targeted campaign - pdf 23.5KB

Victoria

Name of campaign	Gippsland Region Hair & Beauty Campaign 2008
Date	October 2008 - April 2009
Campaign Type	Regional
Number of businesses audited	41
Money recovered	$7,284
Campaign summary	The Workplace Ombudsman’s Traralgon regional office has experienced a significant number of complaints from employees involved in the hair and beauty industry in the Gippsland region. The complaints related to underpayment of minimum rates of pay (particularly in relation to apprentices), non payment of Saturday rates and some termination issues.
Campaign results	Gippsland Region Hair & Beauty Campaign - pdf 13KB

Name of campaign	Victorian Snowfield Hospitality and Service Industry Campaign
Date	June 2008 - September 2008
Campaign Type	Regional
Number of businesses audited	45
Money recovered	$22, 004
Campaign summary	This campaign was conducted by Workplace Inspectors from the Workplace Ombudsman’s Bendigo and Traralgon regional offices during the snow season (10 June to 30 September 2008).
Campaign results	Victorian Snowfield Hospitality and Service Industry Campaign - pdf 18.6KB

Name of campaign	Dandenong Plaza Shopping Centre and Industrial Area - Victorian Record-keeping Campaign
Date	November 2008
Campaign Type	State
Number of businesses audited	101
Money recovered	N/A
Campaign summary	Part of the Workplace Ombudsman’s rolling program to audit employers in Victorian shopping centres and industrial parks for compliance with their time and wage record-keeping and pay slip obligations.
Campaign results	Dandenong Plaza Shopping Centre and Industrial Area - Victorian Record-keeping Campaign - pdf 23.9KB

Name of campaign	Chadstone Shopping Centre - Victorian Record-keeping Campaign
Date	October 2008
Campaign Type	State
Number of businesses audited	110
Money recovered	N/A
Campaign summary	Part of the Workplace Ombudsman’s rolling program to audit employers in Victorian shopping centres and industrial parks for compliance.
Campaign results	Chadstone Shopping-Centre - Victoria Record-keeping Campaign - pdf 23.5KB

Name of campaign	Victorian Record-keeping Campaign - Southland Shopping Centre
Date	September 2008
Campaign Type	State
Number of businesses audited	111
Money recovered	N/A
Campaign summary	Part of the Workplace Ombudsman’s rolling program to audit employers in Victorian shopping centres and industrial parks for compliance with their time and wage record-keeping and pay slip obligations.
Campaign results	Southland Shopping Centre - Victorian Record-keeping Campaign - pdf 25KB

Western Australia

Name of campaign	Broome Regional Audit
Date	March 2008 - June 2008 report November 2008
Campaign Type	Regional
Number of businesses audited	105
Money recovered	N/A
Campaign summary	Workplace Inspectors from the Broome office of the Workplace Ombudsman visited 115 businesses and audited 105 employers in the remote areas of regional Western Australia, from Port Hedland and Karratha in the south to Kununurra and Wyndham in the east.
Campaign results	Broome Regional Audit - pdf 29KB

Name of campaign	Kalgoorlie Regional Campaign
Date	September 2008
Campaign Type	Regional
Number of businesses audited	104
Campaign summary	A campaign in the Kalgoorlie region of Western Australia across all industries.
Campaign results	Kalgoorlie Regional Campaign - pdf 30KB