Disputes can arise in any workplace. A dispute exists when one or more people disagree about something and matters remain unresolved. A fair and balanced dispute resolution process is important for the effective operation of any business.
This Best Practice Guide explains the:
- advantages of best practice dispute resolution
- requirement for a dispute resolution clause in
modern awards and enterprise agreements, and the
rules regarding overlap between these instruments
- benefits of a dispute resolution clause even
where employees are not covered by awards
or enterprise agreements
- features of a good dispute resolution clause, and
- rules regarding the powers of Fair Work Australia
(FWA) or other independent persons in resolving
a dispute.
Included also is a checklist on best practice
dispute resolution.